Skip to main content

AI the Eternal Talent Is Growing Up

 The subject of AI is nothing new—it has been discussed since the 1960s.

The great breakthrough in the business world has failed to appear, but for a

few exceptions. Thanks to the immensely increased computing power, the

methods can now be massively parallelised and intensified. Innovative deep

learning and predictive analytics methods paired with big data technology

facilitate a quantum leap of AI potential benefits for business applications

and problems. In the last ten years, the breakthrough with regard to the

applicability in business practice has succeeded due to this further devel-

opment. At present, the discussion is, on the one hand, shaped by hardly

realistic science fiction scenarios that postulate computers taking over man-

kind. On the other hand, there is a strongly informatics-/technology-laden

discourse. In addition to that, there are singular popular science publications

as well as articles in the daily press. The latter adhere to the exemplary level

without holistic context. A systematic overview of the AI relevant for busi-

ness, a reference model for classification for the respective business functions

and problems, a maturity model for the classification and evaluation of the

respective phases and a process model including an economic cost-benefit

analysis are all lacking.



Comments

Popular posts from this blog

Customer Engagement with Chatbots and Collaboration Bots: Methods, Chances and Risks of the Use of Bots in Service and Marketing

 Relevance and Potential of Bots for Customer  Obtaining information, flight check-ins or keeping a diary of one’s own diet—all of this is possible in dialogue today. Customers can ask questions via Messenger or WhatsApp or initiate processes. This service is comfortable for the customer, available at all times via mobile and promises fast answers or smooth problem-solving. A meanwhile strongly increasing number of companies is already relying on this means of contact and the figures on chat usage speak in favour of this means supplementing or even replacing many apps and web offers in the future. The reasons for this are manifold. Figures of the online magazine Business Insider 1 reveal a clear develop- ment away from the public post to the use of private messaging services such as Facebook Messenger or WhatsApp. Facebook meanwhile has a user base of around 1.7 billion people worldwide; 1.1 billion people use WhatsApp, and Twitter can nevertheless still record 310 million us...

Robot Journalism Is Becoming Creative

 Algorithms are able to automatically search the Web for information, pool it and create a readable piece of writing. In addition, data-based reports in the area of sport, the weather or finances are already frequently created automat- ically today. Recently, for example, merely a few minutes after Apple had announced their latest quarterly figures, there was a report by the news agency Associated Press (AP): “Apple tops Street 1Q forecasts”. The financial report deals solely with the mere financial figures, without any human assistance whatsoever. Yet, AP was able to publish their report entirely via AI in line with the AP guidelines. For this purpose, AP launched their corresponding platform Wordsmith at the beginning of 2016, which automatically creates more than 3000 of such financial reports every quarter, and which are pub- lished fast and accurately. It is no longer that easy to distinguish between whether an algorithm or a human has written a text. Another exception of rece...

A Bluffer’s Guide to AI, Algorithmics and Big Data

 Big Data—More Than “Big” A few years ago, the keyword big data resounded throughout the land. What is meant is the emergence and the analysis of huge amounts of data that is generated by the spreading of the Internet, social media, the increasing number of built-in sensors and the Internet of Things, etc. The phenomenon of large amounts of data is not new. Customer and credit card sensors at the point of sale, product identification via barcodes or RFID as well as the GPS positioning system have been producing large amounts of data for a long time. Likewise, the analysis of unstructured data, in the shape of business reports, e-mails, web form free texts or customer surveys, for example, is frequently part of internal analyses. Yet, what is new about the amounts of data falling under the term “big data” that has attracted so much attention recently? Of course, the amount of data avail- able through the Internet of Things (Industry 4.0), through mobile devices and social media has ...